First Light Business Model / 비즈니스 모델 / ビジネスモデル

English

Mission. Give new and expecting parents a direct, trustworthy way to compare and engage postpartum specialists, newborn-care professionals, and overnight nannies.

Offer. post-birth recovery, newborn care, and overnight support. The initial market is Brooklyn, Queens, and Jersey City; expansion is blocked until safety and repeat-use targets are met.

Economics. Revenue is a 12% service fee on completed bookings. Gross transaction value, provider payouts, refunds, taxes, processing fees, and net revenue are recorded separately.

90-day launch target. Recruit 30 qualified providers, onboard 150 customers, complete 40 paid transactions, keep complaint and refund rates below 3%, and retain at least 30% of customers for a second action.

Stop conditions. Pause matching after any unresolved severe incident, credential failure, unlawful service, payout reconciliation break, or cash runway below six months.

한국어

미션. new and expecting parents이 postpartum specialists, newborn-care professionals, and overnight nannies를 신뢰할 수 있게 비교하고 직접 연결하도록 합니다.

서비스. post-birth recovery, newborn care, and overnight support. 최초 시장은 Brooklyn, Queens, and Jersey City이며 안전·재이용 목표 달성 전 확장하지 않습니다.

수익. a 12% service fee on completed bookings. 총거래액, 공급자 지급, 환불, 세금, 결제수수료, 순매출을 구분합니다.

90일 목표. 검증 공급자 30명, 고객 150명, 유료거래 40건, 민원·환불률 3% 미만, 고객 재행동률 30% 이상입니다.

중단조건. 미해결 중대사고, 자격 실패, 불법서비스, 지급대사 오류 또는 현금 런웨이 6개월 미만이면 매칭을 중단합니다.

日本語

使命。 new and expecting parentsがpostpartum specialists, newborn-care professionals, and overnight nanniesを信頼して比較・直接利用できるようにします。

サービス。 post-birth recovery, newborn care, and overnight support。初期市場はBrooklyn, Queens, and Jersey Cityで、安全・再利用目標達成前は拡大しません。

収益。 a 12% service fee on completed bookings。総流通額、提供者支払、返金、税、決済手数料、純収益を分けます。

90日目標。 適格提供者30名、顧客150名、有料取引40件、苦情・返金率3%未満、再行動率30%以上。

停止条件。 未解決重大事故、資格不備、違法サービス、支払照合不備、または資金期間6か月未満でマッチングを停止します。